Terms and Conditions

Effective Date: 15 November, 2024

Welcome to Explainadox. These Terms and Conditions (“Terms”) govern your use of our website, https://explainadox.com (“Website”), and our services. By accessing or using our Website and services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our Website or services.

1. General Information

  • Business Name: Corporate Sculptors (operating as Explainadox)
  • Address: 1848, Sector 23, Gurugram – 122017
  • Email: info@explainadox.com

Explainadox specializes in providing animated explainer and marketing videos to businesses.

2. Services Offered

We offer custom animated video services, including scriptwriting, animation, voiceover, and related services. All details of our services, project scope, pricing, and delivery timelines are provided upon inquiry and confirmed in a service contract or proposal.

3. Use of Our Website

Your access to and use of our Website is subject to the following conditions:

  • You must be at least 18 years old to use our Website.
  • You agree not to use our Website in any way that could damage, disable, or impair it.
  • You agree not to attempt to gain unauthorized access to any parts of the Website or its systems.

4. Intellectual Property

  • Copyright: All content on this Website, including text, graphics, images, videos, and software, is the property of Explainadox and is protected by copyright law.
  • Trademarks: The name Explainadox and any associated logos are trademarks of Corporate Sculptors.
  • Limited License: You may view, download, and print content from the Website for personal, non-commercial use only.

Unauthorized use of any content from this Website may result in legal action.

5. Ordering and Payment Terms

  • Order Process: Upon ordering our services, you will receive a proposal or contract detailing the scope, timeline, and costs. A signed agreement and payment are required to commence work.
  • Payment: Payments are due as per the terms outlined in each specific contract. Generally, we require an upfront deposit before starting any project.
  • Late Payments: Invoices not paid by the due date may incur interest and/or late fees as specified in the contract.

6. Delivery and Revision Policy

  • Delivery: We deliver completed projects as per the timeline stated in the contract. Delays may occur due to unforeseen circumstances, in which case we will communicate promptly with you.
  • Revisions: Most projects include a set number of revisions within the agreed fee. Additional revisions outside the agreed scope may incur extra charges.

7. Client Responsibilities

You are responsible for:

  • Providing clear project requirements, brand guidelines, and any necessary files or information.
  • Reviewing and approving drafts, feedback, and final deliverables within a reasonable timeframe to avoid delays.

8. Cancellation and Refund Policy

  • Cancellation: You may cancel the project at any time; however, charges will apply for work completed up to the cancellation date.
  • Refunds: Refunds are granted at our discretion. Upfront deposits are generally non-refundable due to the custom nature of our services.
  • Termination: We reserve the right to terminate the project and cease services if you breach these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, Explainadox shall not be liable for:

  • Any indirect, incidental, or consequential damages resulting from your use or inability to use our Website or services.
  • Any loss of data, revenue, or profits due to service delays or interruptions.

Our liability in any case shall not exceed the amount paid by you for our services.

10. Confidentiality and Non-Disclosure

We take confidentiality seriously. All information shared between us during the course of the project, including business details, data, and creative assets, will be treated as confidential.

We will not disclose or share any confidential information with third parties without your consent, except as necessary to perform our services or as required by law.

11. Privacy Policy

Our collection and use of your personal information are governed by our Privacy Policy, which can be found on our Website. By using our Website and services, you consent to our Privacy Policy.

12. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only, and Explainadox has no control over and assumes no responsibility for the content, privacy policies, or practices of these websites.

13. Amendments to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these Terms periodically for any changes.

14. Governing Law

These Terms and any disputes arising from your use of our Website or services are governed by the laws of India, without regard to its conflict of law principles. Any legal action must be brought in the courts of Gurugram, Haryana, India.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

By using our Website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

End of Terms and Conditions

4o